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Spending Your Super Bowl Dollars Wisely: Social Media And Search Will Give Your Marketing Extra Yards

by ~ January 30th, 2009

While most sports fans will be keeping score on the field during the Super Bowl this weekend, others will be keeping score of the commercials as advertisers try to make marketing touchdowns.  Last year, over 95 million viewers watched the Super Bowl. According to eMarketer, less than 10 percent of the advertisers that purchased TV ads used their mascot, celebrity or tagline in their search terms. None of the ads during the game referenced search or social media presence.

According to ABC news online, there were two commercial spots available for Super Bowl XLIII as late as this past Wednesday…4 days before game day.  The current average cost of an ad during game broadcast $3 million dollars.  With the country in a recession, everyone, including Super Bowl advertisers, is scaling back on what they spend.  This would be the perfect time for companies to stretch their advertising dollars and add social media to the mix and drive consumer participation through search – a strategy that makes you a part of the ongoing conversation and gives your brand extended shelf life online. Continue reading >>

Filed under: Social Media | 1 Comment >>

Super Bowl XLIII: As Some Advertisers Watch from the Sidelines, Will Those in the Game Have the Right Strategy?

by ~ January 30th, 2009

This weekend, families and friends will gather to eat, drink and scream their heads off for what is arguably the largest unofficial American holiday – Super Bowl Sunday. Millions of viewers will tune in to see the Cardinals and the Steelers fight for the championship…and, as always, the highly-anticipated Super Bowl commercials.

Super Bowl Sunday is a unique opportunity for advertisers, in that not only are your ads being shown before a mass audience that spans several demographics, but these viewers actually want to see your ads. They’re waiting and anticipating the commercials. During that :30- or :60-second spot, you are the main event.

But in these tumultuous economic times, glitzy Super Bowl ads can seem like an unnecessary extravagance for some companies. Media buys around the game are down and costs are up. Long-time Super Bowl advertisers such as General Motors and FedEx are sitting this one out, and the pressure is on those companies that are advertising to maximize ROI on this year’s game-time spots.

To ensure these expensive buys pay-off, smart advertisers should not depend only on the eyes that are watching their ads, but also leverage this increased exposure in their online marketing efforts as well.

It’s a pretty standard practice to include a URL in Super Bowl ads, (although, surprisingly, there were still a few who didn’t last year). But how many of the advertisers will not only include a URL, but will tie in their search marketing efforts as well?

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The Social Inauguration: 44th President and Facebook Make History

by ~ January 26th, 2009

As January 20, 2009 marked a historical moment for the United States of America with the swearing in of the 44th President, Barack Obama, it also marked a historical moment in social media with the partnership that CNN and social platform, Facebook, made to create, what is seen by many, as the first ever ‘social inauguration.’  While an estimated 2 million people flocked to Washington D.C. to see the inauguration live, others chose to watch the inauguration on the internet because they were either working, or because they would rather interact with their online friends.  This is the first time ever that a Presidential Inauguration, when coupled with social media, performed so well.

So there are a few questions one might ask themselves.  Were the results of the partnership that phenomenal? Was this partnership really that big of a deal?  Does social media really have a place among events such as the Presidential Inauguration?  The answer to these questions are yes, yes and yes! The results and turnout that Facebook saw through this partnership with CNN Live was astonishing; over one million people had signed up for the opportunity to update their status’ via the CNN Live page.  It was reported that there were 4,000 Facebook users updating their status per minute during the broadcast, and that there were 3,000 people commenting on CNN’s page per minute.  It was also reported that there were over 1,000 comments on President’s Barack Obama’s wall that morning alone.  The 44th Presidential Inauguration also captivated a larger audience than the 2008 Superbowl (which had a record high of 94.5 million viewers! – good luck topping that audience Superbowl XLIII).  Even the New York Times took advantage of the opportunity to run video engagement ads on Facebook that would connect users to the New York Times page and engage them to participate in answering a question about what they think that Barack Obama should address first as President.

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Filed under: Social Media | No Comments >>

Ask Purchases Sendori

by ~ January 23rd, 2009

Ask.com officially announced on January 22 they purchased Sendori, a provider of direct navigational search technologies.  While we haven’t been given any information yet as to how the two will work together or what it means for Ask.com and/or Sendori users, we are excited to see how the merger plays out.

Most people are familiar with Ask.com, formerly known as Ask Jeeves, being a general Search engine.  Sendori works a little different than Ask.  Being a provider of direct navigational search, Sendori sends “qualified visitors from undeveloped web domains to advertiser websites ”  Make sense?  I know, it’s a little confusing.  The example illustrated on their website shows how when someone types in an undeveloped web domain such as NiceDiamondRings.com, Sendori will qualify the visitor by matching the domain to keywords, and then send the user to an appropriate advertiser’s page, such as DeBeers.com.

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2009: Year of the Calculated Risk

by ~ January 22nd, 2009

This post was written by Chris Copeland, CEO, GroupM Search – The Americas, and published in MediaPost’s Search Insider, Friday, January 16, 2009.

It’s become the vogue pastime to prognosticate trends and events to come in the new year. This year these crystal balls are met with inauguration balls, as the calendar not only flips to a new year, but to a new message of hope and change from 1600 Pennsylvania Avenue. However, for all the testimonials and affirmations that we can change, the economic future for the U.S. appears firmly entrenched in a deep recession. So, unless the events of next Tuesday create a spiritual revival of consumer confidence that coincides with an awakening of the consumer checkbook, it’s safe to say that from a business and marketing perspective this year will be one of great challenge.

In difficult times comes great opportunity — an opportunity for companies to take calculated risks in order to establish and grow market position and leadership. Risk is an inherent factor in life. The risk-adverse have given up looking at their monthly 401k, or 201k depending on your depth of losses, statements. Then again, those with low risk tolerance are likely best staying home with the lights off avoiding the news, peanut butter and low-flying birds.

So where in the search space are the opportunities for greatest calculated risk to be taken? I see a few areas for advertisers, their agencies and the media vendors alike.

New Media
Is 2009 the year of mobile? For the sake of our clients, I hope not. I say that because the value and insights our clients are gaining from mobile are in part possible because the inventory availability is so strong, with little cost pressure. Due to size constraints on devices, we will never see 10 blue links or top and side navigation advertising on mobile platforms. As such, whenever the year of mobile finally does arrive, one can reasonably expect that costs will increase as demand outpaces supply of real estate. Until that time, those into the pool are enjoying greater freedom to play and learn without cost pressures.

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Has an Economy Gone Bad Given SEO a Brighter Future?

by ~ January 13th, 2009

With the changes in the economy, everyone is spending less. From the average consumer up to the Fortune 500 Company, we all are experiencing limited spending powers. As a natural reaction, when faced with any of life’s limitations we tend to expand our imagination and brainstorm new ways of getting things done. We immerse ourselves in the “think mode” of how can I do more with less? This is even true for Search Marketing.

Owing to its fine ability to be measured as well as the high return on investment, SEM has become one of the most resilient areas of marketing. But now, even we, as Search Marketers, are accepting the reality that the budget cuts are affecting us too. We can no longer be so uber-focused on Paid Search as the “end-all-be-all” of online marketing. We are beginning to spread our wings and consider search from a more holistic perspective. This epiphany has shown the light on SEO.

The value of SEO has, for the most part, been undermined because of the time it takes to see the fruits of your labor and the labor itself. SEO as a standalone strategy works well for any brand whose idea of online success is coupled with the commitment to longevity. But SEO, as part of an overall strategy with paid, defines success with increased traffic, brand strength, brand authority and most importantly, cost efficiencies. Now that companies are cutting back on their overall budgets, thus having less to spend in paid search, they are considering SEO as their golden ticket to remain competitive in the online space.

Continue reading >>


53 Million Reasons to Love Broad Matching

by ~ January 12th, 2009

Have you ever wondered how many new keywords/phrases are entered into search engines on a daily basis? Well, Google has recently released some information that helps get a better understanding of the real opportunity in using broad matching.

From a recent online Google Update Newsletter, I found a small section that had a “Did you know….?” fact that I found particularly interesting. It stated that 20 percent of all search queries they receive each day are ones they have not seen in the last 90 days, if at all!

That got me thinking about what kinds of numbers are we really talking about? So, I went and found some recent comScore data that showed that Google.com (not the entire network, just Google.com) received around 8 billion searches a month. From there I divided that by 30 and multiplied by 20 percent and came up with the conclusion that:

Google sees around 53 million new* search keywords/phrases each day!

That is a pretty impressive number and really puts the idea and value of broad matching in perspective. Imagine 53 million new searches each day…grabbing 1 percent of those would be nice.

Filed under: Paid Search | 2 Comments >>

Search's Andy Warhol Moment: How LinkedIn, Twitter and Social Networks May Change Search for the Better

by ~ January 7th, 2009

This post was written by Chris Copeland and published in MediaPost’s Search Insider, Friday, December 19, 2008.

Andy Warhol once said, “In the future, everyone will be world-famous for fifteen minutes.” More recently, rapper Eminem asked if you had one shot, one moment to seize everything you wanted, would you capture it or let it slip away?

A recent meeting I had with Yahoo brought both of these quotes to mind. A Yahoo product rep told our group that the average search session lasts 15 minutes. That includes the back and forth between clicks and all queries in a given session. A week later, I polled a room of savvy client-side marketers on this issue, and the responses I got ranged from 15 seconds to 3 minutes. It wasn’t until guesses were exhausted that someone finally came onto the exceedingly high time expenditure.

This led me to ask the question: If you were willing to spend 15 minutes searching for something, is the current model of back and forth and refinement the best bet for the future? My personal sense is no, but then, the question becomes: What is?

Let’s begin by exploring what search today does well — immediacy — and what it does reasonably well: organization based on relevancy. Clearly that is an oversimplification, but these are at or near the top of the list. Of all that the search experience provides, encyclopedic knowledge and its organization by any set of guidelines is a massive shift in how the general public finds and is exposed to information. The fact someone can go from zero to being conversant on any topic with the help of Google should not be understated in the value equation. People expect Google to find them the best deals, the most insightful data, and generally create order in their otherwise chaotic world of searching for answers.

But it’s the setting of order — and on whose terms — that may cause a seismic shift in what types of platforms will deliver the intersection of content and intent. Today, the single largest arbiter of relevance is Google, period. This is a company that had moved forward with open as its mantra in social and mobile, and remains completely closed in another area: its search engine. Given this is the secret sauce that makes Google what it is, this is understandable. But it presents challenges for a society becoming more intelligent about the Internet and the social nature of the Web. Last month I discussed GoogleWiki, which begins to alter, in a very small way, the open nature of Google rankings, but this is a far cry from where a personalized search results page could get to very quickly.

Continue reading >>

Filed under: Social Media | No Comments >>

Search’s Andy Warhol Moment: How LinkedIn, Twitter and Social Networks May Change Search for the Better

by ~ January 7th, 2009

This post was written by Chris Copeland and published in MediaPost’s Search Insider, Friday, December 19, 2008.

Andy Warhol once said, “In the future, everyone will be world-famous for fifteen minutes.” More recently, rapper Eminem asked if you had one shot, one moment to seize everything you wanted, would you capture it or let it slip away?

A recent meeting I had with Yahoo brought both of these quotes to mind. A Yahoo product rep told our group that the average search session lasts 15 minutes. That includes the back and forth between clicks and all queries in a given session. A week later, I polled a room of savvy client-side marketers on this issue, and the responses I got ranged from 15 seconds to 3 minutes. It wasn’t until guesses were exhausted that someone finally came onto the exceedingly high time expenditure.

This led me to ask the question: If you were willing to spend 15 minutes searching for something, is the current model of back and forth and refinement the best bet for the future? My personal sense is no, but then, the question becomes: What is?

Let’s begin by exploring what search today does well — immediacy — and what it does reasonably well: organization based on relevancy. Clearly that is an oversimplification, but these are at or near the top of the list. Of all that the search experience provides, encyclopedic knowledge and its organization by any set of guidelines is a massive shift in how the general public finds and is exposed to information. The fact someone can go from zero to being conversant on any topic with the help of Google should not be understated in the value equation. People expect Google to find them the best deals, the most insightful data, and generally create order in their otherwise chaotic world of searching for answers.

But it’s the setting of order — and on whose terms — that may cause a seismic shift in what types of platforms will deliver the intersection of content and intent. Today, the single largest arbiter of relevance is Google, period. This is a company that had moved forward with open as its mantra in social and mobile, and remains completely closed in another area: its search engine. Given this is the secret sauce that makes Google what it is, this is understandable. But it presents challenges for a society becoming more intelligent about the Internet and the social nature of the Web. Last month I discussed GoogleWiki, which begins to alter, in a very small way, the open nature of Google rankings, but this is a far cry from where a personalized search results page could get to very quickly.

Continue reading >>

Filed under: Social Media | No Comments >>

GroupM Search Named Best Search Agency of Year as OMMA Magazine Announces Agency of the Year 2008

by ~ January 5th, 2009

From the editor:
Happy new year to all of you. The new year has started off well for GroupM Search as OMMA Magazine and MediaPost announced their honors for 2008 Agency of the Year, recognizing GroupM Search as Best Search Agency. This is a success to be celebrated not only by each of our search brands – Outrider, Beyond Interaction Search, Mediaedge:cia, Mindshare Search and Catalyst Online, but by each and every one of our clients and employees for their thought leadership, integrated search strategies and results, as well as driving industry innovation and conversation in the areas of paid search, SEO, mobile search, social search, local search and more.

Below is the article from OMMA. Cheers, and here’s to a successful 2009.

Best Search: GroupM Search
By Susan Kuchinskas,  Thursday, January 1, 2009

Mass appeal

We bestowed the bronze award in search to GroupM Search – which isn’t a search agency at all, in the traditional sense. And that’s part of the reason they won. As the line between digital and traditional blurs, and clients consolidate their media buys, GroupM has responded by breaking the walls between search, interactive and traditional.

GroupM manages WPP’s media properties: Maxus, MediaCom, Mediaedge:cia and Mindshare, as well as Outrider, a dedicated search division, and Catalyst. GroupM Search was developed by merging the search offerings of Outrider, Catalyst, Quisma and 24/7 Real Media. It gets our nod not only for the success of its companies, making the group as a whole the largest agency buyer of search in the world, but also for its innovation in the structuring of its business.

Search is not an isolated direct response medium, and traditional media are driving search, so GroupM wants its agencies to be able to work across the entire spectrum of media and communications, says Chris Copeland, ceo of GroupM Search in the Americas. “There’s an important connection between the mass scale of traditional media, the freedom of digital media, and search, where consumers express their intent,” he says. “When we combine search with other media, it makes all those channels more successful for the client.”

Mission accomplished. With another shuffle of the deck in 2008, GroupM created what is likely the largest search specialist agency. At the same time, it placed branded search units within each of its four agencies, while maintaining the Outrider brand to serve clients that are not also clients of one of the big four. The company’s proprietary bid management platform, Decide DNA, is part of the confederation that falls under the rubric of GroupM Search. The entire search work force, including the team that develops and distributes tools and technology to the agency brands, totals 600.

The approach positions the companies to take advantage of the trend toward client consolidation of media buying. Such wins began in October 2007, when Mediaedge:cia tore all of at&t’s media business away from WPP rivals OMD and Interpublic. Now, says Rob Norman, ceo of GroupM Interaction, “If a client walks through the door of Mediaedge:cia, for example, and wants to buy any kind of advertising, they can buy it through Mediaedge:cia.”

The system works. This year, Dell wanted to consolidate its business, which had been dispersed among scads of vendors. In a big pitch that included all the major holding companies, WPP won with a proposal to have MediaCom handle all media buying – including search.

The GroupM pitch is clear: You want it, we got it. And GroupM Search has integrated search strategy across the board.

Filed under: Features | 1 Comment >>